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What to Do When Your Propane Company Won’t Pick Up Their Equipment: Florida Laws and Your Rights

If you’ve recently switched propane companies but still have tanks sitting on your property, you’re not alone. Many propane users face this frustrating situation when their previous provider fails to collect their equipment promptly. Luckily, Florida has consumer protection laws in place to ensure you don’t get stuck with bulky propane tanks on your property for long.

In this blog, we’ll explore your rights under Florida Statute 5J-20.047, explain how propane companies are legally obligated to remove tanks, and show how Propane Ninja makes switching providers easy and stress-free.

Why Timely Tank Removal Matters

When propane equipment isn’t picked up promptly, it can cause various headaches:

  • Safety risks: Propane tanks left unattended can become safety hazards.
  • Loss of space: Tanks left on your property take up space you could use for something else.
  • Legal liability: Some homeowners worry about potential legal issues if something happens to equipment left on their property.

Fortunately, Florida law protects consumers like you.

Florida Statute 5J-20.047: Your Legal Rights

Florida law requires propane companies to act quickly when disconnecting and removing tanks or systems. Here’s what you need to know:

  • Timely Notification: Companies must notify you before disconnecting your propane system. If they fail to remove the equipment after disconnection, they must inform you within 24 hours.
  • Equipment Removal Deadlines: Aboveground tanks must be removed within 5 days, while underground systems must be removed within 30 days.
  • Filing a Complaint: If the company doesn’t follow these rules, you can file a complaint with Florida’s regulatory agencies. The state enforces these regulations to ensure propane users aren’t left with abandoned equipment.

Key Takeaway: Florida law gives you the power to hold propane companies accountable. If they don’t act, you have legal recourse.

How Propane Ninja Handles the Switch Seamlessly

At Propane Ninja, we take the stress out of switching propane providers. Here’s how we make the process smooth:

  1. We Handle the Paperwork
    When you switch to Propane Ninja, we notify your current provider for you, ensuring they follow state guidelines and remove their equipment on time.
  2. Timely, Professional Service
    While some larger companies take weeks to remove equipment, Propane Ninja guarantees compliance with Florida’s timelines. We make sure your old tanks are gone within 5 days.
  3. Proactive Customer Safety
    Propane Ninja follows strict protocols to ensure the safe removal of your old propane system, so you don’t have to worry about safety hazards or property clutter.

FAQs: All Your Questions About Switching Propane Companies Answered

Q: How easy is it to switch propane providers?
A
: With Propane Ninja, switching is effortless. We handle all the paperwork and coordination with your old provider. You won’t need to lift a finger.

Q: What if my current propane company doesn’t remove their equipment?
A
: If your current provider doesn’t comply with Florida’s removal deadlines, you can file a formal complaint. At Propane Ninja, we ensure your previous company follows through on their obligations.

Q: How long will it take to remove my old propane system?
A
: Florida law requires aboveground systems to be removed within 5 days and underground systems within 30 days. Propane Ninja guarantees that your current provider will meet these deadlines.

Q: Are there any risks to disconnecting my current system?
A
: No, as long as it’s done properly. At Propane Ninja, our trained technicians ensure your system is disconnected safely and securely according to Florida regulations.

Testimonials: What Our Customers Are Saying

“Switching to Propane Ninja was so easy! They took care of everything, from the paperwork to getting my old company to remove their tank. It was seamless and stress-free.”
Sarah P., Tampa, FL

“We’d been dealing with our old propane provider for months, and they never removed their tank. Propane Ninja got everything sorted in no time!”
John M., Lakeland, FL

These success stories highlight just how committed Propane Ninja is to ensuring a smooth and timely transition for our customers.

Ready to Make the Switch?

Switching propane companies shouldn’t be difficult. At Propane Ninja, we handle everything from start to finish. Here’s how the process works:

Step-by-Step Process:

  1. Request a Switch
    Contact Propane Ninja to get started.
  2. We Notify Your Current Provider
    We’ll handle the legal paperwork and ensure your provider removes their equipment according to Florida law.
  3. New Installation, Old Tanks Gone
    Within 5 days, your old tanks will be removed, and your new Propane Ninja system will be installed and ready to go.

Don’t get stuck with old propane tanks—make the switch to Propane Ninja today!

Contact us today for a free consultation and experience hassle-free propane service with Propane Ninja.